Our Equestrian Insurance Brokers Experts
Meet the Team 

Our Rural team are not only passionate about customer service and building relationships, our team are also passionate about horses. Whether it’s a love of riding, breeding or supporting equestrian charities, our team understand your business. Find out more about our team

Neil Grimshaw


Managing Director, Neil supports the Rural Team and ensures that all client’s needs are being met. Neil also supports the Rural team with negotiating with insurers, helping with input on policy design and changes which may have an impact on the team or the wider business. Neil has 3 children who all enjoy riding horses and being outdoors.

Nathalie Cross


Nathalie is very active in the equestrian world. As a Rural Account Executive, not only does Nathalie speak with equestrian business owners about their policy and renewal, but she also understands their needs, challenges, and pain points.

Nathalie breeds Shire horses and visits shows across the UK. As well as her many horses, Nat has 2 French Bulldogs Nellie & Bruce and has recently returned from maternity leave after welcoming her daughter Nyla Raine into the world. Nat hopes Nyla follows in her footsteps and becomes a keen equestrian.

Julia Whinn


Within her role as a Rural Manager, Julia supports sub-brokers, insurers, clients and assists with claims. Julia is DIP CII qualified and has been around horses most of her life. Being part of the Rural Team means that Julia can speak with business owners about a common passion and something that also means a lot to her.

Currently, she has a Sport Horse called Poppy and a pet parrot called Peanuts. You will find her out competing show jumping most weekends.

Rachel Kayser


Previously to joining Ravenhall Rachel worked in the Leisure industry for 13 years. Since joining the team, Rachel has completed her Cert CII and progressed to an Account Executive alongside Nathalie.

In Rachel’s spare time she enjoys being around horses, spending time outdoors and with her black Labrador Alfie or you’ll probably find her in the gym as she’s a competitive bodybuilder.

Leonie Ward

Leonie supports the Rural team with all new and existing customer queries. As a horse rider and owner herself, Leonie spends a lot of her free time with her horse Kasey.

While studying for her CII qualifications, Leonie hopes to learn more about the insurance industry and the equestrian clients the team work with.

What Our Clients Say

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I am the proprietor of a large Riding and Training centre with around 60 horses onsite at any one time. Therefore we are a large enterprise that relies heavily upon the best advice and support upon all aspects of the business, particularly insurance cover. I have all of my vehicles, buildings, house and liability policies insured with Ravenhall and its always Nathalie I work with to ensure our cover is appropriate. Nathalie is incredibly knowledgeable in all aspects of this but is also sensible and realistic giving the best advice possible whilst keeping premiums competitive. She is always at the end of the phone to give advice throughout the year which is incredibly reassuring. I have nothing but praise for Nathalie and feel very confident I have the best insurers!!”

Lorraine, Old Tiger Stables

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“We have been dealing with Ravenhall and Nathalie for many, many years which is a complete reflection of the excellent service that we receive from them. They are not only consistently competitive with our renewals, but they go above and beyond to ensure that we always receive the best deal for the appropriate cover. Their esponse to any problems or queries is immediate and extremely helpful. As a businesswoman, I wish all companies that we deal with were as easy, efficient, competent, and a pleasant to deal with as Ravenhall is. I would 100% recommend to any new clients”

Sharron, Carrington Riding Centre and Livery Yard

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