Meet the Team

Our Rural team are not only passionate about customer service, high quality insurance and building relationships, our team are also passionate about horses. Whether it’s a love of riding, breeding or supporting equestrian charities, our team understand your business. Find out more about our team

Neil Grimshaw

BA(HONS) FCII

As co-owner of Ravenhall Risk Solutions, Neil supports the Rural Team and ensures that all client’s needs are being met. Neil ensures that he stays up to date with all insurers, policies and changes which may have an impact on the team or the wider business. Neil has 3 children who all enjoy riding horses and being outdoors.

James Daly

ACII

Alongside Neil, James oversees the day to day business responsibilities and manages his own clients. As co-owner, James is a problem solver and enjoys ensuring that all clients are happy and they have the right policy in place for their business. When he’s not at work, James enjoys cycling, being outdoors and taking walks with his family.

Nathalie Cross

CERT CII

Nathalie is very active in the equestrian world. As a Rural Account Executive, not only does Nathalie speak with equestrian business owners about their policy and renewal, but she also understands their needs, challenges, and pain points.
Nathalie breeds Shire horses and visits shows across the UK. As well as her many horses, Nat has a pet cat called Nancy, a
Puppy called Nellie and a rescued pet pig called Bowie!

Julia Whinn

CERT CII

Within her role as a Rural Account Manager, Julia supports sub-brokers, insurers, clients and assists with claims. Julia is Cert CII qualified and has been around horses most of her life. Being part of the Rural Team means that Julia cans speak with business owners about a common passion and something that also means a lot to her. At the moment, she has a Sport Horse called Poppy and a pet parrot called Peanut!

Rachel Kayser

Rachel has worked in the leisure industry for 13 years, enjoys being around horses, spending time outdoors and with her black Labrador Alfie. Within Rachel’s role and as a part of the Rural team, she supports Julia and Nathalie with accounts, admin and liaising with clients.

In Rachel’s spare time, you’ll probably find her in the gym as she’s a competitive bodybuilder.

Leonie ward

Leonie supports the Rural team with all new and existing customer queries. As a horse rider and owner herself, Leonie spends a lot of her free time with horse Kasey.

While studying for her CII qualifications, Leonie hopes to learn more about the insurance industry and the equestrian clients the team work with.

What Our Clients Say

– Lorraine, Old Tiger Stables

“I am the proprietor of a large Riding and Training centre with around 60 horses onsite at any one time. Therefore we are a large enterprise that relies heavily upon the best advice and support upon all aspects of the business, particularly insurance cover.

I have all of my vehicles, buildings, house and liability policies insured with Ravenhall and its always Nathalie I work with to ensure our cover is appropriate. Nathalie is incredibly knowledgeable in all aspects of this but is also sensible and realistic giving the best advice possible whilst keeping premiums competitive. She is always at the end of the phone to give advice throughout the year which is incredibly reassuring.

I have nothing but praise for Nathalie and feel very confident I have the best insurers!!”

- Sharron, Carrington Riding Centre and Livery Yard

“We have been dealing with Ravenhall and Nathalie for many, many years which is a complete reflection of the excellent service that we receive from them. They are not only consistently competitive with our renewals, but they go above and beyond to ensure that we always receive the best deal for the appropriate cover. Their esponse to any problems or queries is immediate and extremely helpful. As a businesswoman, I wish all companies that we deal with were as easy, efficient, competent, and a pleasant to deal with as Ravenhall is. I would 100% recommend to any new clients”